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Why hasn’t my account been approved?

It can take a few minutes for your account to be approved. However, the most common reasons for non-approval are: 

  • You are underage (you must be over 18)
  • You have an invalid Social Security number
  • You are not a citizen, resident of the U.S., or don’t have a valid U.S. visa
  • Further documentation is necessary to validate who you are

Please keep an eye on your emails and check your spam folder.

More questions? You can contact the  or .