We are so sorry to hear this. Please call Vast Bank immediately at 844-825-5399. If you suspect your personal information has been compromised and used to commit fraud or theft in your name, take the following steps right away:
- File a report with your local police department or the police in the community where the identity theft took place. Get a copy of the police report, if possible, or at least the report number.
- File a complaint with the Federal Trade Commission. You can do this via the FTC’s Identity Theft Hotline at 1-877-IDTHEFT, online, or by writing to: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Ave., NW, Washington, D.C. 20580.
- Call one of the three major credit reporting agencies and ask for a fraud alert to be placed on your credit report:
-Equifax 1-800-525-6285
-Experian 1-888-397-374
-TransUnion 1-800-680-7289 - Contact the creditors for any accounts that have been tampered with or opened fraudulently. Ask to speak with someone in the security or fraud department of each creditor about closing those accounts and disputing any fraudulent transactions. Keep a detailed log of all contacts with creditors, including dates and times contacted, names of individuals spoken to, and notes relating to each contact.