What is your question about?
What is Invstr?
How do I sign up for Invstr?
How much does Invstr cost?
Invstr is free to use. There is also a premium service that offers additional features including:
- Double XP
- Extra trades each day
- Unlimited watchlist slots
- Technical analysis charting
- Flexible portfolio allocation
- Monthly capital insurance
- Private trading mode to give you the professional trader’s edge
How much data traffic will Invstr use on my phone?
Which devices does Invstr support?
How can I contact you for further questions?
I am having trouble with a part of your service, what should I do?
I accidentally signed up using the wrong email address. How can I fix this?
I'm seeing an error message that says there's an existing account associated with my email address.
I'm getting email notifications about someone else's account.
If you’re receiving email notifications about an account that doesn’t belong to you, it’s possible that someone else tried to create an Invstr account using your email address. If you don’t have an Invstr account, you can stop receiving these messages by clicking the unsubscribe link at the bottom of any of our email messages.
If you received an email about someone signing up for an account using your email address, do not tap the link to confirm your email is valid and/or get help here. Please contact us by sending an email to firstname.lastname@example.org. We will investigate the email address and seek to determine the correct owner.
3. Investing for Fun – Fantasy Finance
What is the objective of the Fantasy Finance game?
Are there prizes to be won?
How do I enter the competition?
What if I don’t have enough, or have run out of, capital to continue playing the game?
I had over $1 million of capital in the previous Invstr game. What’s happened to this?
What does the Profit & Loss figure signify?
How come my portfolio is all in US Dollars?
Why was my trade only partially filled?
Where do I see my active and completed games?
How do I create my own private League?
4. PROGRESSION & REWARDS
Can I earn rewards and badges?
We’ve introduced game points (XP) and progression tiers (badges). You earn points (XP) when you play the games, research the markets and take part in the community by posting or adding comments. You’ll receive an alert for XPs you earn, so make sure you opted in to receive notifications (go to settings in Profile). Everyone who joins the Fantasy Portfolio starts as an Intern. Each tier requires 10 levels to be completed before progressing to the next one. There is a total of 7 tiers:
5. Following & Exploring Financial Instruments
What asset classes are covered?
What markets are covered?
How up to date is the Market data?
What is the source of Invstr's data?
Are prices indicative of trade?
Can professional investors access exchange market data via Invstr?
Can I request additional coverage or query the data covered by Invstr?
Can I publish my own research or commentaries?
Can I add comments and share things through Invstr?
Yes. That’s the whole purpose of Invstr. Just enter what you want to say by tapping on the ‘Post’ symbol on the top right of the Feed page. (We recommend you use “#” whenever you are writing about an instrument, “@” if it’s an Invstr member, or use the “+” sign to add a photo or your location to help promote these more effectively.)
The usual social declaration features are also available to you. You can ‘Like’ and comment on anything in the feed. You can also share social posts, news articles, charts (and draw on them too!), game wins (and losses!) externally via Twitter, Facebook, LinkedIn, email, WhatsApp, Hangouts and many other messaging platforms.
Furthermore, you can upload external news articles items onto the feed. Just choose Invstr when you decide to upload something from the web.
7. Profile and Security
Do you keep and use my personal data?
We make it clear that by consenting to our privacy notice you are giving us permission to process your personal data. Also, that you must be over 13 years of age to use the service; that we collect information about you as you use the service; that we use that information in order to provide you a personalized experience of the service; but that you are always in control of your data and can modify your preferences at any time by changing your settings.
Who can see my "Profile" page?
How do I see another Invstr’s profile?
How do I follow someone?
How do I get followed?
Who can like, share or comment on things I post?
Who can see when I comment on something?
What should I do if I think someone has posted something offensive?
How do I search for someone on Invstr?
How do I make sure that my contacts can find me on Invstr?
How do I logout of the app?
8. Investing for Real
Are there any risks involved in trading with real money?
Can I trade for real?
Yes you can. Select the “Invest” option on the navigation bar and then register directly with our broker partner, DriveWealth, LLC.
What can I invest in?
Through our partnership with US broker DriveWealth, you can invest in US stocks. In due course, we will be introducing more brokers from other markets.
Who is DriveWealth?
How do I open an account with the broker?
DriveWealth. You will first have to register. This means completing a KYC (Know Your Client) and AML (Anti Money Laundering) process, which is a legal requirement. For non-US citizens this will also mean completing what is called a W-8BEN tax form. There is a one-off US $5.00 charge to process this. Please note that in rare circumstances your registration could be rejected due to US sanctions imposed on your country of domicile, or for other legal reasons. Furthermore, there is no specific timescale for acceptance either. You will be notified by email that your registration is being processed and then when it is accepted, or rejected. You will then need to accept DriveWealth’s Customer Account Agreement terms. Before you start the application process please be sure to have to hand an official form of ID with your address (passport, driving license, etc.) as you’ll need to submit an image copy of this. If you have any queries about your registration please contact DriveWealth’s DriveWealth’s Support Center.
How do I fund my trading account?
DriveWealth. Once you’ve registered with DriveWealth, you’ll need to fund your account before you can start investing. This is done by simply tapping on Portfolio and, once you have logged back in or used TouchID, just select “Transfer” and follow the instructions to add funds.
Are there fees associated with depositing or withdrawn funds?
DriveWealth. here are fees associated with deposit and withdrawal methods. It is prudent to understand these fees before depositing and withdrawing funds to and from your account. For more details on available options in your country, please visit DriveWealth’s DriveWealth’s Fee Schedule.
Can I open more than one account?
Are there fees involved in trading?
DriveWealth. There are fees associated with the purchase and sale of full and fractional shares through the DriveWealth platform. All transactions are subject to a minimum commission of $2.99 per full trade and $0.99 per fractional trade. Please note these apply when you buy AND sell. For more details on transaction fees please visit DriveWealth’s Fee Schedule.
What is Fractional Trading?
How does fractional trading work?
How is my trade order executed?
DriveWealth DriveWealth executes the full share portion of your order on an agency basis, routing your order to a market centre. However, to satisfy your fractional share portion of your order, DriveWealth will sell to you from its own account, on a principal basis, at what is called the National Best Bid or Offer (NBBO) at the time you place the order. So any order that is for both full and fractional shares will be executed in a mixed capacity: partly as agent, partly as principal. The compensation will be the same rate charged for full share orders. DriveWealth may make a profit or incur a loss on the fractional share trade.
DriveWealth may execute your fractional share orders on a principal or riskless principal basis. In the event that it is acting as principal, it will trade with you at the then-current NBBO. If it acts as riskless principal, it will trade with you at the price it received in the market. Your confirmation will disclose how it acted. If you enter an order solely for a fractional share, DriveWealth will execute your trade against its proprietary account at the then-current NBBO. Orders entered outside of regular trading hours will not be executed.
What happens if I place an order out of trading hours?
DriveWealth. If you place an order outside of the official exchange trading working hours (after 4:15 US Eastern time), DriveWealth will hold your order overnight 09:05 the next morning. At 09:05 US Eastern time, the pending order will be sent to the market centre. You may cancel that pending order at any time up until 09:27 Eastern time, should you change your mind. There is then a 2-minute window in which the exchange will not cancel an order. The market order will then be executed on the exchange opening at 09:30 Eastern time.
Can I set Limit Order on my trades?
DriveWealth. First of all, what is a Limit Order? It is an instruction you can give to the broker to buy or sell your shares at a specified price or better. This can be set when you place your investment order. DriveWealth considers these as Day Orders, meaning it will expire at the end of the trading day if it’s not executed before market close. (Please note that Orders placed between 4:00-4:15 PM Eastern Time will be rejected. Orders placed after 4:15 PM Eastern Time will remain pending until executed, cancelled or expired (market close the following trading day). The reason for the blocked window is to allow our Order Management System to run a daily system update.