Community Guidelines

The Invstr Feed is the place to share, comment, and learn. Don’t be shy. We want to hear your thoughts and ideas about investing and the financial markets.

And while we encourage all manner of opinions and a healthy debate, we also want to make sure our users feel safe and welcome at all times.

By adding content to the Invstr Feed, you agree to follow our Community Guidelines. We may occasionally update our guidelines, but you’ll always be able to access them here.

Please note: We reserve the right to suspend or remove your account if you do not follow these guidelines.

It’s important to us that everyone is made to feel welcome and included in our community. No-one should ever feel excluded on the basis of their:

  • Race;
  • Religion;
  • Gender, gender identity, or gender expression;
  • Sexual orientation;
  • Age;
  • Disability or medical condition; or
  • Physical appearance.

A word on political discussion: Politics can have a major impact on financial markets. Discussion of political events is acceptable and expected. Political mudslinging on the other hand is not allowed. Please be polite and respectful at all times.

 

YOUR RESPONSIBILITIES 

You accept and take full responsibility for your content and your conduct. You must ensure you have the necessary permission to post any information to the Feed, and that in doing so, it won’t harm any individual or business.

 

COMMUNITY VALUES 

By participating in the Feed, you agree to:

  • Respect the boundaries and identities of your fellow users.
  • Refrain from oppressive and abusive language, such as racist, sexist, homophobic, transphobic, ableist, classist, etc., language.
  • Flag abusive language, offensive content, harassment or discrimination.
  • Avoid using offensive topics as a form of humour.

Together, we can deliver:

  • A safe and welcoming community;
  • A network of support and encouragement for new investors; and
  • An environment conducive to learning.

We will not tolerate:

  • Threatening language, or threats of violence or harassment.
  • Misuse of someone’s identity.
  • Use of offensive imagery.
  • Stalking or bullying.
  • The publishing of private or sensitive information.
  • Anything else that might compromise a user’s safety.

 

HOW TO ACT IN THE FEED

When posting in the Feed, please avoid:

  • Name-calling and personal attacks.
  • Spreading false rumours in relation to investments, markets, or other financial information.
  • Creating spam messages or attempting to deceive users.
  • Advertising or promoting third-party or your own products or services.

Be polite and respectful:

  • Don’t post anything that a reasonable individual would consider offensive, abusive, or hate speech.
  • Don’t post obscene or sexually explicit content.
  • Don’t harass or impersonate users.
  • Don’t expose private information.
  • Don’t share spam or vandalize the Feed.

A good rule of thumb: If you’re writing or sharing something you wouldn’t otherwise show your family, colleagues, or boss, don’t hit ‘Post’.

And remember, just because we haven’t explicitly prohibited something within our guidelines doesn’t make it okay to share. We reserve the right to remove content that we believe breaches our Community Guidelines at any time.

 

WHAT HAPPENS IF YOU VIOLATE OUR GUIDELINES?

We operate a Three Strike Policy for violations. There is no time limit attached. Users may flag disruptive behaviour or inappropriate content from weeks or months ago that has previously gone unnoticed.

  1. Strike One: You’ll be sent a warning message in the app and via email to remind you of our Community Guidelines.
  2. Strike Two: You’ll be sent a final warning and a reminder that if the disruptive behaviour continues, you will be removed from the app.
  3. Strike Three: You’re out. Your account will be deactivated.

In severe cases, we’ll skip straight to Strike Three and immediately ban you from using Invstr.

 

HOW TO REPORT A POST, COMMENT or user profile

Reporting a Post or Comment:

If you see a post or comment in the Feed which violates our guidelines, please flag it to make us aware. Here’s how you can do that:

  1. Tap the flag in the top right of the post or comment.
  2. Tell us your reason for flagging it.
  3. Tap ‘YES, REPORT…’

Reporting a User Profile:

If you see a user profile in the Feed which violates our guidelines, please flag it to make us aware. Here’s how you can do that:

  1. Tap the flag next to the FOLLOW / UNFOLLOW button on the profile.
  2. Choose whether to report the user’s profile photo, link, or description.
  3. Tell us your reason for flagging it.
  4. Tap ‘YES, REPORT…’

Once you’ve flagged a post, comment, or profile, you’ll get an email to confirm we’ve received your report.

If you ever experience abuse, harassment, discrimination, or you feel unsafe while using the Invstr app, please let us know as soon as possible via the flags above. Alternatively, you can reach out to us directly by emailing support@invstr.com.

Thank you for helping to keep the Invstr Feed a fun and informative place to learn and grow as an investor.

QUESTIONS? If you have any questions about our Community Guidelines, please email us at info@invstr.com.